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Local Early Help for families

Families have told us about the many challenges they face as a result of the Coronavirus. So
partner services across Birmingham are grouping together to support families who are
asking for help in each locality.Community, voluntary and faith sectors, health, family support, social work, police, schools, further education, nurseries, children’s centres, health visitors and GPs are all coordinating local help. This is being delivered in ten localities in the city: Edgbaston, Erdington, Hall Green, Hodge Hill, Ladywood, Northfield, Perry Barr, Selly Oak, Sutton Coldfield and Yardley. 

Councillor Kate Booth, Cabinet Member for Children’s Wellbeing said: “This is a hugely
challenging time for families in Birmingham. I’m proud how our communities are pulling
together, and how the local authority, police and health are working hand in hand with
voluntary services and schools.

“The money and new locality support arrangements we have announced today will make a
big difference, but it is the commitment and tireless determination from thousands of
professionals and volunteers that will be critical for many children, young people and

In each locality, families in need can access:
1. Support from voluntary, community and faith groups. Birmingham City Council is
investing £0.8m in a community fund to increase local help.
2. Mental health support for young people aged 11 to 25 through
3. A resilience fund will be available soon to help vulnerable families with emergency
items such as food, nappies and supplies.
4. Advice and guidance through telephone support in each locality. Partners are working
together to contact more families that are asking for help, to make sure they have
what they need to cope during the Coronavirus restrictions.

Details of the support available for families can be found at

Note that all support will observe social distancing rules whilst restrictions are in place from
central government. Across the city there is more early help for families:

1. Emergency response hub for vulnerable citizens provided by Birmingham City Council
on 0121 303 1116 or
2. Parent Link Contact Line for advice and guidance on 0121 303 8461, support for carers
on 0333 006 9711, and the Covid-19 Council helpline 0121 303 1116 for other support
such as food supplies, essentials, medication and social contact.
3. for mental health support for young people aged 11 to 25. The Pause
service for young people’s emotional wellbeing is now accessed by telephone on 0207
841 4470. And mental health support for adults is through 0121 262 3555.
4. Free School Meal voucher scheme for supermarkets — these are emailed to parents or
available from schools.
5. Local offer for families including for children with special educational needs at
6. Birmingham and Solihull Women’s Aid for domestic abuse, telephone 0808 800 0028.
7. Local advice and guidance on Coronavirus is available from