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Useful Links & Helpful Resources


This service was formally known as the Parent Partnership Service and has been renamed and developed to meet the requirements of the Special Educational Needs and Disability Code of Practice.


Preparing for Adulthood


Ofsted Parent view

Ofsted Parent View gives you the chance to tell Ofsted what you think of your child’s school, including: 

 - how happy your child is at the school

 - how the school manages bullying or challenging behaviour  

If your child has special educational needs and/or disabilities (SEND), we will ask how well the school supports them. 

The questionnaire can be completed at any time - you don’t have to wait until the school is being inspected. 

We will use your responses to help us plan inspections. The information you provide can:  

- inform discussions inspectors have with school leaders during an inspection  

 - help Ofsted decide when to inspect a school   

In addition to this, we also publish the overall summary of the responses to Ofsted Parent View. This information is anonymised.  


Sources of support

General – for parents



All Saints Youth Project –

All Saints Youth Project is a charity which offers valuable support for disadvantaged young people families offering support including Family Support, youth activities, inclusion support as well as one to one counselling.  Contact number - 0121 443 1842 ·

Birmingham and Solihull Mental Health and Wellbeing Hub -

The Birmingham and Solihull Mental Health & Wellbeing Hubs is a service delivered in partnership by Birmingham Mind and Creative Support. The service supports adults over the age of 18, under secondary mental health services in Birmingham or Solihull, on GP SMI list or having long term/severe mental health problems.

Cerebra Charity -

The sleep charity dedicated to helping families with brain conditions, offering advice and support helping children get a good nights sleep.


0800 1111
Information and advice for young people on topics like bullying, your body and relationships. Also provides:

  • A phone helpline
  • 1-2-1 online chats with counsellors
  • Online message boards
  • Welsh-speaking and BSL interpreter counsellors

Early Help

Early Help means taking action to support a child, young person or their family early in the life of a problem, as soon as it emerges. It can be required at any stage in a child’s life from pre-birth to adulthood and applies to any problem or need that the family cannot deal with or meet on their own. It also applies to all children and young people, with any form of need.  To complete a family connect form click on and complete at this link


Forward Thinking Birmingham (FTB)


FTB is the citys mental health partnership for 0 – 25 year olds.  A modern mental health service offers support, care and treatment through one organisation, making it easier for you to access the right support at the right time.  Open Monday – Friday, 9-5pm.  Contact number 0300 300 0099.

Hub of Hope
A UK-wide database of mental health charities and organisations offering advice and support.

Kooth  An online mental wellbeing community.  Access free, safe and anonymously for 11-25 year olds.

Mind - Support line on 0300 102 1234.

This is a safe space for adults to talk about their mental health.  Advisors are trained to listen to you and help you find specialist support if you need it. They are open 9am to 6pm, Monday to Friday (except bank holidays).

My Family Coach –

Free positive behaviour support for parents and carers

Local Minds
Local mental health services across England and Wales. Offers talking therapies, peer support and advocacy. Check to see if there is a Local Mind near you and what it can offer young people.


0808 808 1111 (Learning Disability Helpline)
Information and advice for people with a learning disability, their families and carers. Services include an online community.

NHS Every Mind Matters
Information and advice on mental health and wellbeing for young people. Includes videos about dealing with change, social media and sleep.


NSPCC  The UK Childrens Charity. 

On My Mind
Information, support and resources to help young people understand more about mental health and wellbeing. Search the Youth Wellbeing Directory to find services near you.

Our Time
Information and workshops for children and young people whose parents or carers experience mental health problems.


If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10pm every day).


116 123
0808 164 0123 (Welsh Language Line)
Samaritans are open 24/7 for people to talk about any concerns, worries and troubles they’re going through. You can visit some Samaritans branches in person.


85258 (textline)
Shout is a confidential and anonymous 24/7 text support service for anyone struggling to cope. It is free to text Shout from all major mobile networks in the UK. To speak to a trained volunteer, text SHOUT to 85258. This service is offered to anyone under the age of 35 years old.

The Waiting Room

The Waiting Room directory for health and wellbeing support in Birmingham and Solihull.

Young Minds
Mental health support for young people, parents and carers. Includes information about mental health problems and medication.